Krystal Grand Punta Cancun Hotel

Boulevard Kukulcan Km 8.5 Cancun 77500 Mexico, Cancun, Mexico, 77500  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Krystal Grand Punta Cancun Hotel

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Valet parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Swim-up bar

Cafe

Snack bar

Coffee shop

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Private swimming pool

Overview

The pleasant 5-star Krystal Grand Punta Cancun Hotel offers a modern accommodation in a downtown area of Cancun.

Coco Bongo, The City Nightclub and Cancun Convention Center are about 5 minutes' walk away.

Avenida Kukulkan is 8.3 km of the property, while Ruinas Chichen itza is around 9.9 km away.

Krystal Grand Punta Cancun Hotel can be reached in 20 minutes by car from Cancun International airport.

Rooms

Krystal Grand Punta Cancun Hotel provides guestrooms appointed with flat-screen TV, a closet, a laptop-size safe, heating and ironing facilities. Many guestrooms offer views of the Caribbean Sea. They are outfitted with modern-style decor.

Eat & Drink

Casa Rolandi Cancun and Beach House serve a selection of meals within 700 meters from the venue.

Services

Aside from a beauty salon, a luggage storage and an elevator, guests can make use of valet parking, ironing service and laundry.

Relax

Leisure options include an outdoor swimming pool, a tennis court and a golf course. Guests will take advantage of water skiing and lawn tennis available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   295.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Ice machine
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Water skiing
  • Tennis court
  • Golf course

Services

  • Airport shuttle
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Shops/Commercial services
  • Shoe shine service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Beach bar
  • Snack bar
  • Dinner
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's pool
  • Paid kids club

Leisure facilities

  • Private swimming pool
  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Free cabanas
  • Spa & wellness center
  • Sauna
  • Reflex massage

Room view

  • Sea view
  • Ocean view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Separate sitting area
  • Dressing area
  • Rooftop terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Chaise lounges
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Steam shower
  • Hair dryer
  • Bathrobe
  • Room toiletries
  • Lighted makeup mirror

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Sound docking station
  • Paid movies/Video
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  1 pm

Children and extra beds

  • One child under the age of 12 may stay at the price of USD 59 per person per night in an extra bed. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Krystal Grand Punta Cancun Hotel Cancun location
Show big map »

Hotel Address:

Boulevard Kukulcan Km 8.5 Cancun 77500 Mexico, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    6.9 mi
Airports
Restaurants
  • Casa Rolandi Cancun (cuisine: Italian, International, Swiss)
    2300 ft
  • Beach House
    2500 ft
Beaches
  • Forum Beach Cancun
    1500 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  1 pm
  • Number of rooms:
    295

Rooms and availability

Guest Room
Bed type: Double bed or Twin beds or 2 Single beds
Size: 400 sq. feet
Check Prices
— Less information+ More information
Deluxe Twin Room
Bed type: 2 Single beds or Double bed or Twin beds
Size: 400 sq. feet
Check Prices
— Less information+ More information

How to reach hotel

hotel Krystal Grand Punta Cancun Hotel Cancun location
Show big map »

Hotel Address:

Boulevard Kukulcan Km 8.5 Cancun 77500 Mexico, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    6.9 mi
Airports
Restaurants
  • Casa Rolandi Cancun (cuisine: Italian, International, Swiss)
    2300 ft
  • Beach House
    2500 ft
Beaches
  • Forum Beach Cancun
    1500 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  1 pm
  • Number of rooms:
    295

Krystal Grand Punta Cancun Location

Legend
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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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What's nearby

Places of interest

  • The City Nightclub - 1700 ft

Convention centers

  • Cancun Convention Center - 1400 ft

Shopping areas

  • La Isla Shopping Mall - 2.1 mi
  • Kukulcan Mall - 2.7 mi

Monuments and Landmarks

  • Coco Bongo - 1000 ft

Theaters

  • Backstage Theatre - 2.9 mi

Local attractions

  • Wet'n Wild Cancun - 1.3 mi
    Blvd Kukulkan Km. 25, Cancun
  • Museo Sensorial del Tequila - 2.4 mi
    Blvd. Kukulcan km 12.5, zona hotelera, Cancun
  • Museo de Arte Popular Mexicano - 2.6 mi
    Blvd. Kukulcan Km 4, Cancun
  • Playa Tortugas - 1.7 mi
    Km 6.5, Cancun
  • Playa Marlin - 2.5 mi
    CancunMexico

Near the hotel

  • Dolphinaris Cancun - 1400 ft
    Blvd. Kukulkan km.25 Zona Hotelera, Cancun
  • Plaza Isla - 1700 ft
    Zona Hotelera, Cancun
  • Forum Beach Cancun - 1500 ft
    Blvd. Kukulcan km 9 Zona Hotelera, Cancun

Restaurants nearby

  • Casa Rolandi Cancun - 2300 ft

    Address: Av. Kukulcan Km. 13.5
    Phone: 998 883 2557

    76% likes this, based on 278 reviews
    Cuisine: Italian, International, Swiss
    Price Range: USD 29 - USD 39

  • The Surfin Burrito - 2900 ft

    Address: Kukulcan Blvd. Km 9.5
    Phone: 8 83 00 83

    75% likes this, based on 565 reviews
    Cuisine: Mexican

  • Beach House - 2500 ft

    Address: Blvd. Kukulcan KM 12 Zona Hotelera
    Phone: 9988812664

    89% likes this, based on 33 reviews
    Price Range: USD 21 - USD 41

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  1 pm
  • Number of rooms:
    295
Hotels nearby
Aloft Cancun Hotel
4 stars
0.3 km
Riu Cancun Hotel
5 stars
0.6 km
Hotel Nyx Cancun
4 stars
3 km
Me Cancun Hotel
5 stars
3 km
Real Inn Cancun
4 stars
4 km
Cities nearby

Krystal Grand Punta Cancun Reviews

Guest reviews are submitted by our customers after their stay at Krystal Grand Punta Cancun

Average guest rating

8.6out of 10
Superb
Based on 62 reviews

Rating by category:

Location
7.0
Rooms
7.0
Service
1.0
Value
1.0
Dining
2.0

Guest reviews

  • Beeen Waiting
    June  2017
    3.6

    We take 8 weeks of vacation per year, and this is the worst place I have ever stayed. Yep, this place is horrible. Food is disgusting and the drinks are watered down. This place is worse than a low budget resort in Las Vegas. Been sitting in the lobby for 4 hours and have been told I can't be checked in until 3 pm, however, I see many others that came in after us and they are being given room keys. Never again, and I will write about this on every site I visit.

    Nice beach and all employees EXCEPT FOR THE CHECK IN people are awesome.

    We take 8 weeks of vacation per year, and this is the worst place I have ever stayed. Yep, this place is horrible. Food is disgusting and the drinks are watered down. This place is worse than a low budget resort in Las Vegas. Been sitting in the lobby for 4 hours and have been told I can't be checked in until 3 pm, however, I see many others that came in after us and they are being given room keys. Never again, and I will write about this on every site I visit. Nice beach and all employees EXCEPT FOR THE CHECK IN people are awesome. People at the front desk are aloof and condescending. I am by no means a snob, but I am a doctor and know quite a few families that travel... I will make sure they do not travel here.

  • Group of friends
    8.8

    Located walking distance from the touristic center and night clubs. It is clean, with a gorgeous sea view and nice beach and yard. Friendly and helpful staff. Very good breakfasts wiyh the deposit system giving u 100% bonus on ur prepayment. Compliment small bottle of water every day.

    Wi-fi is not free and costs a fortune. Expensive breakfasts. No free shuttle to the down town and aeroport.

  • Single
    7.4

    When you deposit upfront some amount of money, the hotel doubles it. I think its great!!

    When i first arrived, about 1:00AM, they kept me waiting until 3:00 PM

  • Couple
    9.2

    The hotel very comfortable, nice design, nice pool, amazing private beach with its own bar! The restaurant, buses, shops very closed, the nightlife places very closed as well just 5 mintues walk! .

  • Couple
    9.2

    We liked the location of the hotel a lot. It was close to everything that we wanted to do. The beach was amazing, plenty of chairs for everyone. We liked the design of the hotel. It is very up-to-date and modern. We went to spa and got massages and it was the best massage that we have ever received. We also ate dinner at the grill one night. The service was very good as well as the food.

    We didn't get too much sleep at night because the beds were not the most comfortable. The night we came to check in, we waited in line for nearly 30 minutes. They definitely need a bigger front desk with more employees. The air in the room was not that great either. We had it turned down as long as it would go and it was still hot. We had to complain to the front desk after a couple days, and it did seem to help. We ate at the breakfast buffet and we were not impressed at all. The food selection wasn't good and the price was outrageous.

  • Couple
    10.0

    Very goed service at The beach during the day. Nice food and a good value for money where they double your credit if you prepay 100$.

  • Group of friends
    10.0

    The hotel location was great , clean and staff were very pleasant and helpful.

    Nothing

  • Couple
    9.6

    The special deal on Booked.net plus the promotions being run made it great value for money. Location and service were top notch too.

  • Family with children
    5.8

    Service poolside was excellent

    Poor rooms. Very expensive Internet charged per apparatus so if you have kids with iPods forget this place!

  • Group of friends
    9.6

    The Staff were extremely helpful and friendly. I would like to add that we had a bartender by poolside named Guadalupe who was very kind to us and assisted all of us as needed. He was very friendly and was excellent at his job. We would appreciate it if you could pass along these comments to him...tell him it's from Kathy, Tom, Theresa & group! Thank you!

    I did feel that prices were very high at the hotel for food and beverages. Even though I thoroughly enjoyed our stay the Cancun Hyatt Regency, if I were to return, I probably next time would get an all- inclusive hotel package to save on hotel food/drinks. We went with the Hyatt as we were traveling with a group and this was the hotel the first family had chosen. Please don't misunderstand, you have a beautiful hotel and we had a breathtaking ocean view from our balcony, as well as all of your staff being very hospitable. Thank you for making our stay so enjoyable!

  • Couple
    7.0

    Decoration of comun spaces. Entretainment activities. Peaceful and quiet.

    No free wi-fi. Payment for all extra services, including (expensive) breakfast...

  • Couple
    6.2

    Close to city center, restaurants and bars

    Front desk service and responses are terrible, they are not professional, their service and behavior do not fit to hyatt regency name. Restaurant quality is quite low, lower than we expected, very few choices and double price compared to the other 5-star hotels in the same area.

  • Couple
    8.8

    Everything was great except the shocking wi-fi !

    Wi - fi !! Awful

  • Couple
    9.2

    The view of the beach The pool next to the beach The rooms are big and clean The bed is king size The hotel is beautiful and the workers are really nice

    the food in the room service was not tasty at all!. Doesnt worth the price.

  • Single
    8.8

    The decor was absolutely gourgeous, my mouth was open for the majority of the time when I first arrived at the hotel. I originally booked a room with a city view but got upgraded for free to a room with a partial city view and a partial sea view :D. The television had a really extensive list of channels from all over the world which I thought was a good addition.

    The price of food and drink is sky high, I was staying in a city near Cancun called Mérida where you'd usually pay 8-9 pesos for a bottle of water where as in the hotel you're looking at paying 48 pesos which ok is a few quid but but its the principle!! Everything in that hotel zone is a tourist trap aswell so know how to haggle well or you will surely be taken for a ride, even by the people who are supposed to be there to help you!!

How to reach hotel

hotel Krystal Grand Punta Cancun Hotel Cancun location
Show big map »

Hotel Address:

Boulevard Kukulcan Km 8.5 Cancun 77500 Mexico, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    6.9 mi
Airports
Restaurants
  • Casa Rolandi Cancun (cuisine: Italian, International, Swiss)
    2300 ft
  • Beach House
    2500 ft
Beaches
  • Forum Beach Cancun
    1500 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  1 pm
  • Number of rooms:
    295